Sorry you're having problems!
It makes me sad when I read about customers having such a difficult time pouring out the powder from the bottle. The person giving you this product is supposed to teach you how to take these products in an easy and convenient manner. There are two ways in which to use these powders: one is to prick a hole in the seal with a toothpick against one side of the rim of the bottle. That controls the amount of powder that comes out. Just tap the top of the mouth to get the flow of powder going. The second way is to have your distributor supply you with a plastic cap with a hole in the middle. As distributors, we can buy a package of these to give to our customers. If you are having difficulties, please get back to your distributor for help.
Response from Customer Service:
March 27, 2019
These are great, time proven recommendations for easy pouring of Isotonix Powder. Not only can the SHOP Consultant assist with product support, but the Product Information Department (ph: 336.389.6987 or email firstname.lastname@example.org) is available to answer ANY questions on product or product usage.